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Shipping Info

We have put a lot of focus on making sure the items get delivered to our customers as quickly as possible. You will receive your order in 6-17 business days from the date that it is placed.

Verification Processing Shipping Delivery

Verification


A confirmation email will be sent to you once the order is authorized and verified. We begin preparing your order immediately after it is verified. With this sort of time frame, it makes it difficult for us to change or cancel your order, however, we will do our best to support your request.

Processing


It normally takes 3-7 business days for us to process your order. Please note that this does not include holidays and weekends.

Shipping


SHIPPING TO USA

COUNTRY STANDARD EXPRESS
COSTS SHIPPING TIME
(BUSINESS DAYS)
COSTS SHIPPING TIME
(BUSINESS DAYS)
United States FREE for orders over US$49.00
otherwise US$3.99
6-8 days FREE for orders over US$99.00
otherwise US$12.90
2-4 days

Note: Orders shipped to Puerto Rico, Virgin Islands, Hawaii, Guam and Alaska cannot be delivered via express.

* Shipping time is estimated and commences from the date of shipping, rather than the date of order, and can take longer than expected date due to invalid address, customs clearance procedures or other causes.

* Please submit a ticket within 6 months of shipment if the package does not arrive in time, our representative will get back to you within 24 hours. Note that overdue requests may not be accepted.

Delivery


Log in to your account and confirm receipt to collect bonus point rewards. (Learn more about Bonus Points).

Free Return


We have made the returns so easy for you! Click here to learn more about our return policy.

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SUPPORT

SHEIN

Customer support

Manual Service
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Welcome to Shein.com.

HEY, WELCOME TO OUR U.S. SITE!

WHY BUY FROM US?

FREE SHIPPING ON ORDERS $49+
15% OFF SIGN UP &
ENJOY
FREE RETURNS WITH ANY ORDERS

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Shipping elsewhere? Visit SHEIN's International Site!

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