If there is no update for shipping status, it means the parcel is on the way to its next facility, there may be no tracking updates for 3-5 days, as the next facility will need time to scan packages. Once package has been cleared by customs and finally picked up by its local shipping carrier, you may view new package delivery updates through either your SHEIN Account by clicking 'My orders'-->'TRACK'. or on the shipping carrier's official website. If you see that your order is still shipping within its estimated delivery time frame, please remain patient. If your order has not arrived after its estimated delivery time frame, please reach out to Customer Service. For more help, please contact us. |
To track your order package:
1. Go to 'My orders'.
2. Choose to the order that you want to track.
3. Click on 'TRACK' button beside your order. The delivery method and carrier information for your package will be given here.
For more guidance, you can click "How To Track My Order".
Note:
1. If there is no tracking number information, it means still being processed by our warehouse; once the order has been shipped out, you will receive the dispatch confirmation e-mail;
2. If there is no update for shipping status, it means the parcel is on the way to its next facility, there may be no tracking updates for 3-5 days, as the next facility will need time to scan packages.
When your package is finally picked up by its local shipping carrier, you may view new package delivery updates through either your SHEIN Account or on the shipping carrier's official website.
For more help, please contact us.
To track your order status:
1. Go to 'My orders'.
2. Choose to the order that you want to track.
3. Click on 'TRACK' button beside your order. The delivery method and carrier information for your package will be given here.
Note:
1. If there is no tracking number information, it means still being processed by our warehouse; once the order has been shipped out, you will receive the dispatch confirmation e-mail;
2. If there is no update for shipping status, it means the parcel is on the way to its next facility, there may be no tracking updates for 3-5 days, as the next facility will need time to scan packages.
When your package is finally picked up by its local shipping carrier, you may view new package delivery updates through either your SHEIN Account or on the shipping carrier's official website.
For more help, please contact us.
For more help, please contact us.
Once the order ships,you may view your package's arrival updates by clicking 'My orders' --> 'TRACK'.
And the estimated delivery window is based on historical data, including data regarding when most orders were delivered. In most cases, the package should be delivered within the estimated delivery window.
Please note that your order's estimated arrival time will also vary depending on your delivery address and your chosen delivery method. you may see our 'Shipping info' page for more details.
For more guidance, you can click "How To Track My Order"
Thank you for your understanding and support.