How To Submit A Ticket

Whenever you have any questions about your order(s), we’re here to help! Simply follow the steps below to submit a ticket.

A ticket is used to submit requests online to our After Sales Service. Contacting us for after sales questions through the ticket system ensures the most efficient method of communication.

Step 1

Step 2

Choose the question type first, then you will get an fast reply.

Step 3

Click on“Contact Agent" If you need more support

Step 4

Choose "Submit A Ticket"

Step 5

Double check the question type (Please change if needed), then fill in the form.

Last : Click on "Submit" and wait for your response

Your request has now been successfully sent! Our representative will get back to you within 24 hours.
You may check the updates, add a reply or close the ticket if you think the problem has been solved in “ My Tickets ”.

Note: You may find the ticket ID on the confirmation page or in “My Tickets”.

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